After Sale Service
1). Well prepared English version users manual, construction manual, maintenance guidance document will be supplied together with the products.
2). Online remote guidance will be supplied 24 hours a day to help with installation, commissioning, operation and problem solving part.
3). Operation and maintenance training could be supplied for free to help customer better understanding and operating the charger.
4). Spare parts within warranty period will be delivered within 5 working days after problem confirmed.
5). The engineer will be dispatch to solve problem onsite if severe problem occurred with large quantity.
About the companyHiconics Intelligent is a national high-tech enterprise specialized in R&D, production and marketing of smart charging stations, key components and the integration of energy storage systems.
The company is located in Wuhan Optical Valley Hiconics Industrial Park, which covers an area of 56,000 square meters. Hiconics Wuhan Company has about 130 employees, 28% are core R&D staff.
Equipped with a scientific research team with excellent technology, Hiconics Intelligent has the capability of software and hardware with completely independent intellectual property rights. We are always committed to controlling products quality from the source, striving to provide customers with high-quality products, and truly realizing charging freely.
Why Choose Us?
1. HICONICS possesses 17 years of expertise in the field of driving and energy saving. We are the supplier of Nari Grid Corporation of China and qualified supplier of YUTONG BUS GROUP, the largest bus manufacturer in China.
2. Obtained CE certifications an widely used in over 200 cities inside China and over 10 countries and regions all over the world.
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